With the opening of a new office it seemed like the right time to find a new IT support company. “We interviewed other companies and decided to go with NetQuest. Their service and their value helped to sway our decision plus they seemed more advanced than the other companies we interviewed. We wanted to be able to keep up with the way technology grows, and had to make sure our vendor was able to support that.” Netquest listened to the Center’s needs which included upgrading the servers. “NetQuest advised us to plan ahead for future growth…..everything is running perfectly, and we don’t have any issues or any need to call them back for further expansion. All because they thought ahead of the game.” Later we decided to change line of business software vendors. “This was a big project; it took us a year to implement, but NetQuest was with us every step of the way, advising us not just on server space but every aspect of the project, including the testing of databases, servers, and printers.” “We sent NetQuest home after a couple of days because everything was working right.” Occasional breakdowns are inevitable, but NetQuest always provides a rapid response to any situation. “Whatever the problem or concern, we call NetQuest support and get a call back in a matter of minutes.”

JR Baylor
Assistant Administrator
Orthopaedic and Sports Medicine Center

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